The Training and Knowledge Plan is a critical document that outlines the required courses, timeframe, and approach to training necessary to support the goals of the change program.
It is developed after conducting a needs analysis to identify skill gaps in the workforce and employees who require new training to support the change initiative.
The plan serves as the foundation for the development of the training program and should be created during the Effective Training and Knowledge Management process under the Strong Individual Performance best practice area.
When creating this plan, it is recommended to use the Training and Knowledge Strategy as a primary input to ensure the training aligns with the overall change management strategy.
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