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The RACI Matrix for Change Management tool provides a powerful way of defining roles and responsibilities to support the goals of the change management program. It helps ensure everyone involved understands their specific role and how it contributes to the success of the change initiative.
Use this change management tool to clearly describe who is responsible, accountable, consulted and informed. It is an especially useful tool when applied to change management programs as it provides all-important clarity when defining the change governance structure.
In addition, the RACI Matrix can help with business process analysis and job design activities.
Use the tool during the Define Change Governance change management process within the Shared Change Purpose best practice area.
RACI Matrix tool
6 areas of best practice mapped to 18 roles, 21 processes and 100+ diagnostic, planning and execution tools and templates.
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Integrated best practices, processes, roles, tools, and templates designed for a seamless and effective change management experience:
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