The only change management
toolkit you'll ever need

6 best practice areas. 18 change management roles. 21 step-by-step change management processes. 100+ diagnostic, planning and implementation tools and templates.


Competency Rating Scales

The Competency Rating Scales tool presents a selection of different measurement scales for use in knowledge, skill and competency development activities.  This tool provides examples of the following:

  • Behavioral observation scale
  • Mastery scale
  • Hybrid mastery-behavioral observation scale
  • Likert type scale
  • Behaviorally anchored rating scale


Use this tool to support development of the Future Skills Requirements, Current Skills Assessment, Skills Gap Analysis and Skills Development Plan.  

In turn these deliverables lay the foundation or provide key input into the Effective Performance Management, Effective Talent Management and Effective Training & Knowledge Management processes.

Competency Rating Scales tool